Yes. There are nine different claims offices, each based in a different country, covering a wide range of time zones and languages, and multi-lingual claims specialists are available to talk to you, and/or talk to any medical staff or other people taking care of you, nomad-er where you are on the planet. These locations are:
Asia:
China (Hong Kong)
Indonesia (Jakarta)
Thailand (Bangkok)
Middle East:
United Arab Emirates (Dubai)
Europe:
Spain (Madrid)
United Kingdom (London)
Africa:
South Africa (Johanessburg)
North America:
United States of America (New York)
South America:
Brazil (Rio de Janeiro)